What’s your AQ?

What’s your AQ?

  Most of us know about IQ – our intelligence quotient. And most of us have at least some sense of how we would measure up. Increasingly, people have learned about EQ – our emotional quotient. This is a measure of how we understand and manage our own...
Business interruption – get a spidergram!

Business interruption – get a spidergram!

You may have heard me talk before about using a spidergram to map the activity in our business. Today I’m back on the subject of spidergrams, but in the context of the importance of agreements in managing business interruption. I attended a very useful talk recently...
Show Buttons
Hide Buttons